Booking a photoshoot

How do we book you for our Club photoshoot?

Simply get in touch with us via email at info@whitelineimages.com.au or call Michelle on 0417 775 015 to enquire about our availability.

How much does it cost to book?

There is no cost to secure our services – we simply rely on sales to your members.

How far in advance do we have to book?

Lots of our Clubs request recurring bookings so it’s common for us to have reservations up to 12 months in advance. Our availability will depend on the size of your Club and the time of year in which you would like to book. The sooner you get in touch, the better chance we have of being able to accommodate you.


How do I place an order online?

Please check the menu bar for the Order Online section. This will take you directly to our online store.

How do I enter my Club and player details?

Firstly, add a product to your cart and then head to the checkout section. Here, you will be asked to enter your contact details plus the player’s name and age group. You will then be prompted to select the Club name from a drop-down box before payment is made. A notes section is available should you need to provide any further information about your order.

I am trying to order online but can’t see my Club name in the drop-down box.

If your Club name isn’t showing in the drop-down box, it is because orders for your Club have closed. You can still place an order by calling our office on 0417 775 015 but please be aware that a $10.00 late fee will apply to allow us to go back and process your order. If several weeks have passed since your shoot and delivery to your Club has already been made, a $9.95 postage and handling fee will also be applied to allow us to send your order directly to you.

When can I order online?

Online ordering will be available from 10 days prior to the event and will remain open for 48hr post-event. A cut-off time is integral to ensure that our production and delivery schedules can be maintained.

Can I still order in person on the day?

Yes! Administration staff will be available at the shoot to show you product samples, answer questions and take in-person payments. Cash and EFTPOS facilities are available.

Can I order over the phone?

Orders can be placed with our office by calling 0417 775 015. Credit card payments can be accepted over the phone or an invoice can be issued for a Bank Transfer. Please note that all payments must be received within the available ordering window to avoid the additional fees and charges applied to late orders.

Can I purchase an image in digital format?

Individual images are available for purchase in digital format when combined with the purchase of that image as either a 5″x7.5″ or an 8″x12″ print. Digital images will be provided with your order on a White Line Images USB.

Can I buy the team photo in digital format?

Team photos are not for sale in digital format. There are a number of reasons for this including concerns surrounding copyright infringement and privacy. For further information, please contact us directly.

Are the images I buy subject to copyright?

All prints purchased are subject to copyright and are sold strictly for personal or private use only. You cannot resell, copy or republish the prints in any way, without the prior written permission of White Line Images. You are not granted permission to on-sell or on-license any photograph, image, graphics, illustration or other material presented as a print or digital image for commercial gain.


I ordered at the event. How do I get my photos?

We make a single bulk delivery to your Club, usually within 4-5 weeks from the date of the shoot. Club’s will receive order lists for each team so that they can hand out orders. Whether Clubs choose to hand these out at games, training sessions or presentation days is the prerogative of the Club itself so please check with your Team Manager if you are unsure about when yours will be distributed.

What is the delivery time?

Our turnaround times are usually 4-5 weeks from the time of the shoot to delivery to your Club. The Club is then responsible for distributing orders amongst its members. If you are from a large Club that requires multiple shoot dates, delivery will be calculated from the date of the last shoot.

I purchased prints over the phone with you after ordering had closed. How do I get my photos?

Those ordering over the phone outside of the available ordering window will be asked to provide their preferred postal address and your order will be sent to you via Registered Post. Additional fees and charges apply.